Job Overview: As a remote appointment setter, you will play a vital role in our sales team by connecting with potential clients from your home office. Your main responsibility will be to schedule appointments for our sales representatives through phone calls, emails, and other digital platforms.
Responsibilities:
- Outreach: Initiate contact with leads via phone, email, or messaging to introduce our products/services and secure appointments.
- Appointment Scheduling: Coordinate schedules between clients and sales team members, ensuring efficient use of time.
- CRM Management: Maintain accurate records of contacts, appointments, and updates in our CRM system.
- Follow-up: Confirm appointments and reschedule as needed, providing excellent customer service throughout the process.
- Product Knowledge: Familiarize yourself with our offerings to effectively communicate features and benefits to potential clients.
Requirements:
- Communication Skills: Excellent verbal and written communication skills to engage prospects and build relationships remotely.
- Organization: Strong attention to detail and time management skills to handle multiple appointments and updates effectively.
- Tech Savvy: Proficiency with digital tools and CRM software (e.g., Salesforce, HubSpot) to manage contacts and appointments.
- Self-Motivated: Ability to work independently and achieve set appointment-setting goals.
- Customer Service: Prior experience in sales, customer service, or appointment setting is advantageous.
Qualifications:
- High school diploma or equivalent. Additional education or relevant experience is a plus.
- Previous remote work experience is preferred but not required.
Working Environment:
- Remote position allowing flexibility in work hours.
- Reliable internet connection and a quiet workspace are essential.